What the experts say:

“Revolutionising care by connecting and mobilising a unique community of local volunteers”, City AM 2018.

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How We Help


Gardening & Outdoors

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Cleaning & Housework


Checking in

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Shopping & Errands




Driving & Travel



 What Our Customers Say

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It was so nice having a volunteer here with me to help around the house. I didn’t want some stranger coming to my house, so it was reassuring to know onHand had vetted my volunteer and we’d chatted beforehand
— Nora, North London

How It Works 

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Say what you need

From replacing some lightbulbs or getting something from the shops, to helping with paperwork or just having a cup of tea and a chat. From help for an hour to all day and anything in-between - there’s no minimum time needed.


We find verified volunteers

From our database of hundreds near you. Please rest assured: we complete full DBS checks and have rigorously interviewed all of them. They are lovely.

About Verified Volunteers


Get it done

Once we've found a great match, we’ll arrange a time with you for them to complete your tasks.


Donate to charity

There’s no need to pay expensive care agencies for simple tasks. Our volunteers donate their time to you for free. We just ask that you make a donation after each task is complete. 80% goes to charity, and we keep 20% to met our costs.

About our charity partners


Meet Our Volunteers

I signed up to onHand because, as a student, I find I’ve got quite a lot of spare time and would love to get to know the older people in my local area
— Emma, 22
I signed up to onHand because I want to be giving something back to the community I live in
— Steven, 32
I’ve only just moved to London, so I know how it feels to feel a bit isolated. I signed up to onHand because I hate the thought of anyone feeling alone.
— Rachel, 26

Help from Volunteers,
Donations from You


No listing or callout fees.

Everyone responding to you with onHand is doing it because they want to help you or your older relatives - without charging you a penny for their time.


Get help, do good.

Instead of paying for the tasks you request, we're asking that you donate to charity instead. We keep 20% of each donation to keep ourselves running.

About our charity partners


Need More Information?

Fill in the form below and we’ll get right back to you. We’d be delighted to answer your questions and find out how we can help.