Boosting Employee Wellbeing by 80%

The do-good, feel-good effect of volunteering means that 80% of employees who give up their time to help others will benefit from a positive impact on their own lives, according to our new report on the rise of micro-volunteering.

We partnered with the National Innovation Centre for Ageing and Newcastle Building Society to launch an innovative and convenient way of volunteering in the North East using the OnHand app. This flags local tasks for volunteers to pick up, and aims to help thousands of people by providing employees with a simple, safe and flexible way to make a positive impact in their communities.

The impact Report explored the impact of this new way of employee volunteering in the North East and found that it’s not just those receiving help through volunteering that feel the benefit.

The report found that by encouraging volunteering amongst their workforce - and helping those people in need - businesses can also expect to improve the mental well-being of their employees, with nearly half of those surveyed saying volunteering benefits their mental health.

Nationally, an estimated 1.4 million older people have unmet needs for social care and 200 million corporate volunteering hours are currently being unused per year.

Most tasks completed through the app are easy, flexible and fit neatly around work commitments. So-called ‘micro-volunteering’ tasks like companionship calls, shopping and dog walking are popular with volunteers and those benefiting from the service.

Findings from the report showed nearly 60% of those using the service, many of whom are living alone or are isolated, wouldn't have asked for help if OnHand wasn’t available. Over 90% of respondents said that using the service has made them feel better than usual, giving them someone to talk to and helping to build confidence.

Andrew Haigh, CEO at Newcastle Building Society says, “Volunteering is a core commitment we make to our communities and we provide two paid days each year for every colleague to do this. Our colleagues have taken up the OnHand opportunity with enthusiasm, so far completing around 750 COVID-safe tasks to help local people. To a volunteer it might be a relatively small act of giving, delivering a prescription or walking a dog for example, but for the person on the receiving end it creates an important social connection and provides valuable practical support.”

Sanjay Lobo, CEO at OnHand says, “Since the pandemic, we’ve seen a huge rise in employees working remotely - that’s set to continue and companies need new ways to engage teams. According to Deloitte, 77% of employees want to volunteer. OnHand helps businesses keep their employees engaged in the community and we’re delighted to see both the positive impact volunteering has had on the Society employees and those requesting help. We look forward to supporting many more during the continued partnership.”

Professor Nicola Palmarini, Director of the UK’s National Innovation Centre for Ageing adds: “This project has demonstrated how ageing innovation lies first and foremost in identifying what people want, then combining this with factors such as technology, new business models, empathy and engagement to deliver new ideas and projects through collaboration with people and businesses. Citizens, enterprises and businesses need to explore new ways to work together to make a positive impact on society. Every single volunteering mission has made a huge difference to employees and the people they support in the North East. We are so proud of this project and the impact it is making, none of it possible without working together.

A five-year partnership between Newcastle Building Society and OnHand will provide ongoing support and help many thousands more.

Download the whole report to see how mini-missions can mean massive impact!

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In conversation with our chief OnHander, Sanjay Lobo

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Supporting management and senior staff