Domestic & General
Putting principles of community and sustainability at the core of their business
See Domestic & General’s success in putting their core principles of community and sustainability into practice - through engaging employees via the OnHand platform.
Sector: Insurance
Countries: 6
Employees: 2,000
“We’re delighted to partner with onHand’s tech for good platform to give our employees easy ways to change behaviour to become more sustainable and help local communities. This lets all our teams live and breathe our sustainability goals”
Jane Enright - Head of Brand, Domestic & General
OnHand empowers, D&G prospers.
In 2023, Domestic & General (D&G) showcased exceptional growth with a 7% revenue increase, 8% group subscription revenue growth, and a remarkable 13% growth in adjusted EBITDA ex US - D&G Annual Report.
Their secret to success? Putting their people first. Here’s how OnHand and Domestic & General have built a successful partnership.
-
D&G's employee engagement rate soared to an impressive 92%, well above the industry average. OnHand's platform facilitated volunteering and social initiatives, fostering a sense of purpose. This not only increased morale but also slashed turnover rates and attracted top-tier talent, shaping a highly productive workforce.
-
Engaged employees lead to satisfied customers. D&G's employee-centric approach translated into superior customer service, creating a positive and empathetic experience. The result? Increased customer loyalty and advocacy, solidifying D&G's position in the market.
-
In an era where social responsibility matters, D&G's commitment to employee well-being and social impact resonated with consumers. This strengthened their brand reputation, attracting socially conscious customers and led to increased market share and long-term growth.
-
D&G doesn't shy away from tracking their environmental progress. OnHand provides a clear dashboard that showcases their achievements, from trees planted to emissions reduced. This transparency builds trust with stakeholders and motivates employees to continue their green endeavours.
-
OnHand acts as a platform for D&G employees to champion environmental causes. From volunteering in community clean-up drives to participating in energy-saving initiatives, every action makes a difference. This collective effort fosters a culture of sustainability, ensuring environmental consciousness takes root throughout the organisation.
-
D&G recognises the power of collaboration in tackling environmental challenges. OnHand facilitates partnerships with green organisations and local communities, allowing them to leverage their combined expertise and resources for maximum impact. This not only amplifies their efforts but also creates a ripple effect that inspires others to join the cause.
Employee engagement rate (industry average: 70%)
Reduction in employee turnover
Increase in customer satisfaction
Domestic & General Annual Report 23
Quantifying the impact.
The D&G 2023 report highlighted some key metrics:
92% employee engagement rate (industry average: 70%)
15% reduction in employee turnover
8% increase in customer satisfaction
Numerous awards for corporate social responsibility and employee engagement
Domestic & General’s commitment to sustainability isn't just a tagline; it's a quantifiable triumph. In collaboration with OnHand, D&G has orchestrated the planting of over 52,000 trees, a thriving symbol of environmental action. The impact this translates to is staggering: a remarkable 83.8T CO2 emission reduction.
The result
For executives concerned about both the planet and the bottom line, these numbers speak volumes.
D&G has demonstrated that environmental responsibility isn't a cost drain, but a strategic investment with tangible returns. They've successfully woven sustainability into their core operations, proving that it's not just feasible, but a powerful driver of corporate success.
Are you ready to unlock the potential of your workforce?
Join the change-makers in responsible business who are making a difference with OnHand.